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Who we are
This store is operated by iMagiic Beauty Technology Limited ("we", "us"). This policy explains what personal information we collect across our regional storefronts, how we use it, and the choices you have. It applies to all of our regional store websites and to the checkout hosted by our commerce platform.
Information we collect
When you place an order, we collect the information needed to fulfil it: your name, shipping and billing address, email address, phone number, and payment details (processed securely by our payment providers; we never store full card numbers). When you browse our sites, we collect limited technical data such as IP address, browser type, pages viewed, and a first-party identifier stored in a cookie, which helps us understand site performance and, with your consent, measure advertising.
Cookies and advertising
We use cookies and similar technologies in three categories: essential cookies required for the site and checkout to function; analytics cookies that help us understand how the site is used; and advertising cookies used to measure and improve our advertising on platforms such as Meta, TikTok, and Google. Where required by law (including in the EU/EEA and UK), analytics and advertising cookies are used only with your consent, which you can give or withdraw through the cookie banner on our sites. When you consent, we may share hashed, pseudonymised identifiers with advertising platforms to measure conversions.
How we use your information
We use your information to process and deliver orders, provide customer support, send transactional emails about your order, detect and prevent fraud, comply with legal obligations, and — if you have subscribed or opted in — send marketing emails, which you can unsubscribe from at any time using the link in any marketing email.
Sharing
We share information only with service providers who help us operate: our commerce platform (Shopify, which hosts our checkout and order data), payment processors, shipping carriers, email service providers, and analytics/advertising platforms as described above. We do not sell your personal information. Service providers are bound to use your data only to provide their services to us.
Retention and your rights
We keep order records for as long as needed to provide service and meet legal (including tax) obligations. Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, object to or restrict certain processing, and lodge a complaint with your local data protection authority. To exercise these rights, contact us at the support email shown on the store you use. We will respond within the timeframe required by applicable law.
Children
Our products and websites are intended for adults and are not directed at children under 16. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The current version is always available on our store websites, and material changes will be indicated by updating the effective date.